Policies

PAYMENT

Payment is due in full at time of service

Cash, Check, HSA and Credit Card* accepted (*3% processing fee)

A small number of sliding scale spots are available, please contact me to learn more

INSURANCE

While Perennial Health Acupuncture does not accept nor bill insurance, a receipt with billing codes on it (a “Superbill”) can be provided upon request, which you can submit directly to your insurance provider for reimbursement. This does not guarantee full or partial reimbursement. Fees reimbursed by insurance are dependent on your individual coverage.

CANCELLATION & RESCHEDULING

I realize that sometimes emergencies arise, and cancelling an appointment might be necessary. I do, however, require minimum 24 hours notice for cancellations. Changes can be made online using the link in your confirmation email.

If you miss an appointment (“no-call, no-show”), or cancel with less than 24 hours notice, you will be billed for your full scheduled treatment cost. No exceptions will be made for COVID or illness related cancellations made with less than 24 hours notice. Exceptions may be be made for medical and family emergencies.